Frequently asked questions (FAQ)

Browse the gallery by category or use the search. Every design has its own code, for example TRE-0042. Enter the code in the purchase notes or in a message to the seller on Allegro so it is clear exactly which design to prepare.

No. Zaklinamy Przestrzenie is a catalogue of designs with indicative prices and a calculator. There is no cart or payment here. Purchase, payment and delivery take place in our shop on Allegro (seller LSdesign2), under the rules that apply on Allegro.

Custom-size panels are bought in units: each unit is each started 0,1 m² of panel area. The calculator suggests how many units to enter in the offer. The price and purchase terms always come from the Allegro offer.

Measure the width and height in several places and note the smallest result. Measure socket positions from the nearest edge to their centre. For installation clearance, subtract 4 mm from the panel dimensions and 2 mm from the distances to the hole centres. A drawing and full instructions are in How to buy on Allegro.

A ready-made format has a fixed size from the offer and is bought by the piece. A custom-size panel is cut to your dimensions, also with holes for sockets, and is counted in units of 0,1 m². You can see the available sizes and variants on the Products and prices page and in the offers on Allegro.

Panels are joined edge to edge, without gaps, also in inside corners. The pattern is divided so that it lines up at the joints (photos below). For this to look right on your wall, measure the space exactly according to the measuring instructions. It is not always worth insisting on one large panel to avoid joints: a large panel means higher transport costs, a greater risk of damage on the way and harder installation. Several smaller panels are usually safer to transport and easier to install, and the result on the wall is just as good.

The type of glass, its thickness and the available options (for example tempering) are described in every Allegro offer, and the offer description is binding. Tempered glass is several times stronger than ordinary glass and, when broken, shatters into small pieces with blunt edges.

Glass is moisture-resistant and easy to clean, which is why it is often used in kitchens and bathrooms. Near a hob, follow the recommendations in the offer description. If in doubt, ask the seller on Allegro before buying.

Clean it with a soft cloth and ordinary glass cleaner. Avoid rough sponges, abrasive pastes and aggressive chemicals, which can scratch the surface.

A panel is fixed to a clean, level and load-bearing wall with glass-suitable adhesive or silicone, or on mounting strips, depending on the product. See the installation videos. If you are not sure, hire a qualified installer. In our Allegro offer we sell products only.

Send questions and your own design only as a message to the seller on Allegro: via “Ask the seller” on the offer or in a message about the order. A custom design is possible in offers that allow it (for example with any graphic). There is no contact form on this site.

Fulfilment time, cost and delivery method are stated in the Allegro offer and confirmed in the order. Custom-size panels are made to order, so the lead time depends on the offer. Check a parcel with glass in the courier's presence and, if it is damaged, draw up a damage report in line with the carrier's rules.

Glass panels are packed in wooden frames, and larger shipments in HDF board crates marked with a warning that they contain glass. Smaller parcels are arranged so that the glass edges can be seen without opening them. Delivery and shipment insurance details are given in the Allegro offer. Check the parcel in the presence of the courier and, if it is damaged, draw up a damage report with them in line with the carrier's rules and report it to the seller by a message on Allegro.

Returns and complaints follow Allegro's rules, the law and the terms in the offer. Products made to size according to your specification may not be subject to withdrawal from the contract, as the offer states. You submit the case through Allegro.